Customer satisfaction is key to us! As our Business Support Agent you will be responsible for delivering world class service and support to our DACH market customers and to your fellow colleagues in on-boarding and retention. You will be a part of a team of 13 hardworking Support Agents, who support all our clients across Europe from Copenhagen, London and NYC. Most of them are bilingual or multilingual, which means that we can help each other when needed. At Trustpilot we have a fun and fast paced work environment where no two days are the same.
More about your role and responsibilities
We offer you
Interested in learning more about the Trustpilot culture? Check out our company page on The Muse.
If you see yourself in this role, please submit your application in English by clicking below. For more information visit our website www.trustpilot.com.
Trustpilot is a global, multi-language open review community that builds trust and transparency between consumers and businesses. Currently boasting more than 22 million consumer reviews of 130,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500.000 new reviews are posted on the community. Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, Denver, London, Copenhagen, Berlin and Melbourne with 500+ employees representing 40 nationalities.