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Community Associate (m/f)

Mindspace Germany GmbH

Berlin

Customer Care Sales Projektmanagement

Beginn: November 2015

Anstellungsverhältnis: Vollzeit

Berufserfahrung: Berufseinsteiger


Mindspace Is Hiring!

 

Are you a people-person who is both tech-savvy and loves communicating? Energetic and smiles all around? Mindspace is looking for a Community Associate (m/f) who loves to work hard and play hard.

 

Join our Community Managers’ family. This full time position is based in Berlin-City and will report directly to the community manager. The Community Associate is an integral part of our family, and it is the heart and soul of each location. As a successful Community Associate you will support the growth for the company and community team and help it thrive.

 

The main responsibilities of a Community Associate as part of the community management team at Mindspace include (but is not limited to)

  • Serve as a point of contact (POC) for all members and guests within the Mindspace Community
  • Work on community tasks together with the community manager and take an active role in the development of inner connections between the members, through events, interpersonal interaction or digital communication
  • Solve member-related issues to ensure a smooth operation
  • On occasion, assist with operation and maintenance tasks
  • Provide weekly and monthly reports to ensure KPI’s progress

 

Minimum Qualifications

  • Experience in customer service, sales, or project management- a plus
  • Exceptional organizational and multitasking skills
  • University Degree- a plus
  • High level of English & German – both verbally and writing - MUST!

 

Critical Competencies for Success

  • Customer centric and a people’s person
  • Getting the job done! Practical, fast thinker, and delivers whatever it takes
  • Multi-tasking and being able  to communicate with different type of members, stakeholders and departments within the organization
  • Knowing the ecosystem – familiar with start-ups, designers, and what is going on in the  city – incredible advantage
  • Can translate trends to actionable ways to anticipate customer and market needs

 

Please submit your CV to: Berlin-jobs@mindspace.me 

come for a visit, fall in love. http://mindspace.me/

* Mindspace is an equal opportunity employer

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