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Customer Service (m/f)

conichi

Berlin

Customer Care

Beginn: Februar 2016

Anstellungsverhältnis: Vollzeit

Berufserfahrung: Mit Berufserfahrung


ABOUT CONICHI

Our vision is to give hotel guests the personalized experience they truly deserve. Through cutting-edge beacon technology, conichi empowers hoteliers all over the world to recognize their guests hereby granting them personalized and memorable experiences. Furthermore we enable hotels to offer mobile check-in and check-out, preparing them for the modern traveller. conichi is proud to have received awards from Initiative Mittelstand, Beacon Summit, Web Summit, VIR and TIC.

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WHAT WE ARE LOOKING FOR

  • A passionate individual who never gives up
  • Knowledge and an understanding of customer communication
  • Ability to integrate into an international team of dynamic and motivated individuals
  • Motivation to continuously develop and learn every day
  • Native German speaker & effective English language skills

WHAT YOU WILL BE DOING

  • Supporting the sales & marketing team
  • Handling customer phone calls & emails
  • Supporting the client on-boarding procedure

WHAT WE CAN OFFER

  • International team that passionately believes in what it does, always ready to go the extra mile for each other
  • Responsibility and space to make your own decisions
  • Highly innovative and interesting product
  • An attractive salary package
  • An opportunity to be part of a growing company, directly influencing its success
  • Stunning office in the tech-hub of Europe & the trendiest part of Berlin
  • Free drinks, fruits and snacks
  • Awesome team building activities such as monthly breakfasts and stylish dinners
  • An open door policy environment and full transparency

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If you are interested in this position please send us your CV and cover letter.

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