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Customer Solution Architect for Onboarding & Presales (m/f)

GoodsCloud GmbH

Berlin

IT Sonstige

Beginn: Mai 2014

Anstellungsverhältnis: Vollzeit

Berufserfahrung: Mit Berufserfahrung


As a Solution Architect you will work collaboratively with the sales team, other delivery consultants, partners and sub-contractors to successfully scope and implement customer solutions.

You will

  • As part of pre- and post-sales phases, architect and design state of the art e-commerce solutions
  • Coordinate cross-company efforts between GoodsCloud, customer and partner resources
  • Provide technical direction and guidance, development oversight, and support the successful delivery of projects
  • Be responsible for the technical design of client solutions. This includes a lead role in project discovery and definition of workshops, creating scope and development estimates, and documenting requirements and designs
  • Coach and mentor partners, customers and developers as they learn to implement GoodsCloud
  • Provide technical problem solving for complex e-commerce operational issues
  • Contribute to on-going process and methodology improvements within the Onboarding and Services Team
  • Work with cross functional teams such as engineering and product management to provide feedback and support the evolution of the product
  • Be required to travel 

We are looking for a Customer Solution Architect who has

  • BS or BA (In Computer Science or related field preferred)
  • Previous Solution Architecture experience, designing and implementing complex enterprise applications in B2C eCommerce, ERP, CRM, SFA or similar
  • The ability to learn new concepts and technologies quickly and convert them into customer solutions.
  • Direct customer facing and implementation delivery experience in a consulting or professional services organization.
  • Thorough knowledge of web technology and enterprise architectures: HTTP, REST, XML-RPC, SOAP, SOA, web application architecture and databases
  • Strong documentation skills
  • More than four years work experience with minimum 2 years in professional services/consulting
  • Prior experience leading and working with geographically dispersed development teams
  • Experienced with web technologies, middleware, e-commerce, enterprise application integration, databases, security, performance & scalability
  • Customer focused
  • Versatility, flexibility, and enthusiasm to work in a fast paced and dynamic enviroment




Felix Schulte - jobs@goodscloud.com

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