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Customer Success Manager (m/f)

conichi

Berlin

Customer Care

Beginn: Februar 2016

Anstellungsverhältnis: Vollzeit

Berufserfahrung: Mit Berufserfahrung


 ABOUT CONICHI

Our vision is to give hotel guests the personalized experience they truly deserve. Through cutting-edge beacon technology, conichi empowers hoteliers all over the world to recognize their guests hereby granting them personalized and memorable experiences. Furthermore we enable hotels to offer mobile check-in and check-out, preparing them for the modern traveller. conichi is proud to have received awards from Initiative Mittelstand, Beacon Summit, Web Summit, VIR and TIC.

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WHAT WE ARE LOOKING FOR

  • Knowledge and an understanding of customer communication
  • A passionate and patient individual who never gives up
  • Ability to integrate into an international team of dynamic and motivated individuals
  • Motivation to continuously develop and learn every day
  • Native German speaker & effective English language skills

 

WHAT YOU WILL BE DOING

  • Key Account Management
  • Direct contact person for existing and new hotel partners
  • Handling the hotel partners on-boarding procedure
  • Focusing on conichi activation time at hotels partners
  • Responsible for introduction, training and communication of best practices to hotel staff
  • Establishing long-term relationships with conichi partners

 

WHAT WE OFFER YOU

  • An international team that passionately believes in what it does, always ready to go the extra mile
  • A highly innovative and interesting product
  • An attractive salary package
  • An opportunity to be part of a growing company, directly influencing its success
  • A stunning office in the tech-hub of Europe & the trendiest part of Berlin
  • Free drinks, fruit and snacks
  • Awesome team building activities such as monthly breakfasts and stylish dinners
  • An open door policy environment and full transparency

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If you are interested in this position please send us your CV & cover letter.

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