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Front Office Coordinator (m/f)

Wayfair GmbH

Berlin

HR Sonstige

Beginn: Mai 2015

Anstellungsverhältnis: Vollzeit

Berufserfahrung: Berufseinsteiger


Front Office Coordinator (m/f)

Wayfair is looking for a new team member who exhibits a friendly demeanor, sound judgment, and a rigorous attention to detail. A customer facing role (both internally and externally), the Front Office Coordinator should be a “people-person,” fostering healthy relationships with internal and external partners. This person will be guests’ first point of contact to Wayfair and should have superior customer service and interpersonal skills. 

 

What you will be responsible for

Receptionist 

  • Manage the reception desk 75% of the time
  • Interact with employees at all levels and act as gatekeeper for visitors
  • Greet guests and notify appropriate party of arrival
  • Maintain Visitors Log
  • Receive all incoming calls – screen and direct calls to appropriate person
  • Work with the building management teams on security issues and procedures
  • Sign for all packages and accept courier letters



General Office Management

  • Day to day office administration 
  • Managing contractors and maintaining site facilities
  • Coordinate general office maintenance such as lights, chairs and desks etc.
  • Ordering and maintaining office supplies (snacks, stationary, etc)
  • Ensure office is well maintained
  • Organise office social events
  • Assist HR with the ‘Wellness Programme”, and other employee programmes, that support the Wayfair culture
  • Place business card orders
  • Serve as back-up for Travel & Front Office Coordinator
  • Print and distribute badges for new hires
  • Assist with Health and Safety on-site
  • Various other ad-hoc requests



You bring to the table

  • Strong verbal and written communications skills in both English and German
  • Excellent interpersonal and customer focused skills
  • Ability to work collectively with the general team
  • Ability to work independently on assigned tasks as well as accept direction on given assignments
  • A high level of professionalism and customer focus
  • Strong organizational skills
  • Flexible and dependable
  • Effective multitasking and prioritizing skills
  • Team-oriented and creative thinking, willing to pitch in and help out whenever needed
  • Third Level qualification



Benefits

  • Annual Bonus Scheme
  • Contribution to gym membership
  • Monthly team night out
  •  Participation in stock option scheme 
  • Training with In-House Wayfair University
  • Referral Award Program
  • Option for company to pay for additional external training where suitable to role and development

 

Apply now!

We´re happy to hear from you!  Work with us! Please apply in English via our recruitment system Jobvite and have your CV and a motivation letter (or however you want to express you´re the right candidate) ready and use this link.

 

Wayfair (NYSE: W) offers an extensive selection of home furnishings and décor across all styles and price points. With an unparalleled selection of more than seven million home items from 7,000 suppliers, Wayfair helps people find the perfect product at the right price. Our unparalleled selection and superior customer service coupled with the convenience of online shopping, makes it easier than ever before to find exactly what you want for your home. The Wayfair family of brands includes

  • Wayfair.com, an online destination for all things home
  • Joss & Main, an online flash sales site offering inspiring home design daily
  • AllModern, a go-to online source for modern design
  • DwellStudio, a design house for fashion-forward modern furnishings
  • Birch Lane, a collection of classic furnishings and timeless home décor

Wayfair is headquartered in Boston, Massachusetts, and employs 2,000 people across its eight global locations of Boston, New York, Ogden, Utah, Hebron, Kentucky, Galway, Ireland, London, Berlin and Sydney.  The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.

Visit our Site: wayfair.com

Read our Engineering Blog: engineering.wayfair.com

Find us on Facebook: facebook.com/wayfair

Follow us on Twitter: twitter.com/wayfair

Check out our YouTube Channel: youtube.com/therealwayfair 

 

Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.

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