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Operations Manager (m/w)

Deliveroo

Berlin

Operations

Beginn: Januar 2015

Anstellungsverhältnis: Vollzeit

Berufserfahrung: Mit Berufserfahrung


DESCRIPTION

Deliveroo is hiring for its Berlin office. We are looking for smart, motivated people to join a fast paced start-up environment.

Deliveroo is the fastest growing provider of premium food delivery for consumers. We reach high-quality restaurants that don't offer delivery themselves, by providing restaurants with state-of-the-art technology and access to our substantial network of delivery drivers. We are growing quickly and are looking for top talent to join our team. Our mission is to bring the world's best-loved local restaurants into everyone's home or office - fast.

REQUIREMENTS

Deliveroo’s Driver Operations team deal with management of our driver team, the face and wheels of Deliveroo. Your tasks will include:

  • Fluency in German and English
  • Management of a large fleet of drivers
  • Research into new Deliveroo zones; approaching community leaders and venues in order to advertise driver recruitment
  • Performance management through driver data analysis to identify those drivers who perform strongly and those who need re-training or further encouragement. Freedom to create driver reward schemes which drive performance across the fleet
  • Scheduling drivers via a web-based scheduling portal; ensuring current staffing targets are met and ensuring we have appropriate drivers for both trough and peak traffic
  • Discipline, driver disputes, and behaviour management across a wide range of cultures, religions and backgrounds
  • Hiring drivers
  • A science / highly analytical degree or background is a bonus
  • Experience working with people of different backgrounds/cultures
  • Multiple languages as a bonus
  • Great organisational skills

BENEFITS

  • Attractive compensation package
  • Become one of the early employees of a fast-growing, exciting startup changing the food delivery landscape
  • Have a real impact on the company's growth and evolution
  • Work with people who love what they do every day
  • Try the food of Berlin's best restaurants

 

Kontakt: Felix Chrobog

felix@deliveroo.co.uk

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