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Patient Care Manager with mother tongue English (m/f)

Caremondo GmbH

München

Operations

Beginn: September 2015

Anstellungsverhältnis: Vollzeit

Berufserfahrung: Mit Berufserfahrung


We are a fast growing medical tourism company that helps patients worldwide to find the best clinic and treatment.

 

www.caremondo.com

 

Patients can search and compare available treatment options and clinics, request a treatment plan and book additional services, that will make their medical trip as easy and convenient as possible.

 

The Caremondo headquarter is located in the center of Munich, Germany’s No. 1 medical tourism destination.

 

We are looking for experienced patient care managers to join our team, who are native English speakers.

 

 

Your tasks

 

  • Management of patient requests in English
  • Qualification of initial treatment requests
  • Communication and coordination between clinic and patient
  • Planning of the medical trip for patient
  • Communication with patients via eMail, telephone, chat
  • Collaboration with rest of customer care team

 

 

 

Required profile

 

  • Completed studies or comparable eduction in business administration/communications/medicine/liberal arts
  • 2-3 years experience in working with international patients required (case management at hospital or medical tourism agency)
  • Outstanding communication skills and empathy
  • Excellent management and organization skills
  • Arabic native speaker with very good skills in English and/or German
  • Structured, reliable, team-oriented

 

 

 

We offer

 

  • An exciting role at a young, thriving company that offers lots of room for personal growth
  • Flat hierarchies and fast decision-making
  • Exciting and challenging projects and tasks
  • Work in a small, autonomous team with high degree of 
    creative freedom
  • Join a team of intelligent, talented and innovative people
  • Industry-competitive salary

 

 

Sounds like you? We are looking forward to your application!

 

 

Andreas Otto

Andreas.otto@caremondo.com

Tel.: +49 160 93036069

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