Freshdesk is the leading provider of cloud-based customer engagement software. Headquartered in San Bruno, California, with offices in Germany, the United Kingdom, Australia, and India. Launched in 2010, the flagship product, Freshdesk allows organizations to support customers through email, phone, websites, forums, and social media. Freshdesk's suite of products also includes Freshservice, a cloud-based service desk and IT service management (ITSM) solution, and Hotline - an in-app support and engagement platform for mobile-first businesses. With powerful features, an intuitive interface, and a freemium pricing model, Freshdesk's products are widely used by teams and companies of all sizes. Freshdesk has over 80,000 customers around the world, including 3M, Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, and Cisco. Freshdesk is backed by the world's leading investors – Accel Partners, Google Capital and Tiger Global Management. Today the company has more than 700 passionate employees globally.
Freshdesk is looking for passionate and entrepreneurial-driven sales professional. As a Sales Development Representative (m/f) you will play a lead role in building a lead pipeline and accelerating Freshdesk's revenue growth across the D-A-CH region. In your role you will advocate multiple Freshdesk product-lines to mid-market and enterprise clients in the D-A-CH region. You will champion our innovative products to make organizations more productive, efficient and customer-oriented. You will be the first point of contact at Freshdesk creating a great customer experience for prospective clients to learn about and engage with our product solutions. You will work hand-in-hand with marketing and sales to generate and qualify leads and also to streamline the lead handover process to sales executives. The position is based in the center of Berlin and you will report directly to the Sales Executive for the D-A-CH region.
Please apply only via our online tool and share your salary expectations as well as the earliest date you can join us. If you have any questions, don't hesitate to write us an email to berlinHR@freshdesk.com. Freshdesk has other positions to fill – please check our openings on our website.
We are looking forward to receiving your application!