Technical Account Manager (m/f)
Sonstige Customer Care
Beginn: November 2015
Berufserfahrung: Mit Berufserfahrung
To complement our team we are looking for a dedicated Technical Account Manager with a passion for web technology; an obsessive focus on partner satisfaction; and the ability to code. As part of our international team you will meet the standard of true customer care with a world-class support for global players in advertising. You will help to make the Adblock Plus Acceptable Ads program successful.
Your daily business
- Communicate with clients via email and phone, respond to technical issues quickly and consistently
- Customize and implement tools to measure performance on our client’s websites
- Develop deep expertise and passion to support our clients
- Help build out our partner service capabilities and, if necessary, establish tools and processes to increase efficiency
- Constantly working on keeping a high level and increasing the level of support
What we are expecting
- We want people who are as excited about helping others as they are about our product and our mission for creating a better web for everyone
- You are fluent in “Tech” and “Business” and able to translate between both
- You also are fluent in German and English, verbally and written
- Experience with ad-servers is a big plus
- You are able to juggle multiple tasks and have fun in a fast-paced, startup environment
- Your proactive, self-motivated and service-oriented work manner is is your key success factor for getting things done independently
What you can expect
Our multi-cultural team wants to change the Internet for the better, and you can become an important part of it. We offer a competitive salary and we are very flexible regarding work hours. We trust our employees and believe in their ideas.
If this looks, sounds and feels like you, please submit your application.
Eyeo GmbH is the company behind the world’s most popular open source browser extension, Adblock Plus. Our extension is used by more than 50 million people, and is downloaded over 100,000 times per day. With this huge user base, we want and are able to revolutionize the Internet for the better. We strongly believe that online advertising should not be obtrusive, and should never negatively influence the browsing experience of the user. Because of our solutions, 50 million people are not exposed to any annoyingadvertising.