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Greenlight Expert (m/f)

Uber Germany GmbH

Berlin, Dusseldorf, Munich

Operations Sonstige Customer Care

Frühestmöglicher Eintrittstermin: Oktober 2018

Anstellungsverhältnis: Vollzeit

Berufserfahrung: Berufseinsteiger

Uber is an app used daily all over the world. Whether you want to get home from work, go to a club with a friend or order food. We change how people think about transport! This is one of the best things about working at Uber, we stand for the future and innovation.

The Greenlight Hub is used to support and educate our Uber partners as they grow their business of being an Uber partner driver.

Working with Uber is a great opportunity to work with a top-notch Customer Support Team and deep dive into Uber's day-to-day-operations. 

About the service as Greenlight Expert

We are looking to build a team of support rock stars. As a Greenlight Expert you are the face of Uber and will be joining a team that provides the best support to our partner drivers when they are coming into our help centers.

We believe that you enjoy talking to customers via phone, chat or in-person. We also believe that you enjoy working in a diversified organisation where the one thing everyone has in common is customer obsession and passion to help others.

  • You also appreciate working with people from different cultures and can communicate in German in both speech and writing
  • If you speak English at an average level and you want to improve then this is a good opportunity to do it and we can help with that
  • If you have experience from any kind of service, that is of course helpful but it’s not a requirement, we’ll give you all the training needed to succeed in the job
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