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Visa Agent (m/f)

Viselio

Berlin

Customer Care Operations Sonstige

Frühestmöglicher Eintrittstermin: November 2017

Anstellungsverhältnis: Vollzeit

Berufserfahrung: Mit Berufserfahrung


Viselio is an early-stage travel start-up headquartered in Switzerland. Our vision is to build a digital platform to help our customers obtain travel visa online, securely and efficiently. In order to start and drive our market entry in Germany, we have established an office in Berlin. To support our growth, we are currently recruiting for an enthusiastic and passionate

Visa Agent (m/f) - fulltime / part-time


Your responsibilities

  • You sort the passports we receive from our customers and make sure that the application package is complete
  • You prepare our customer’s visa applications
  • You lodge our customer’s visa applications at the respective consulate
  • You coordinate our external logistics partners
  • You check the visas issued for correctness and send the passport back to our customers
  • You are our company’s representation towards the consulate
  • You resolve any irregularities in timely and friendly manner
  • You provide support to our great customers over phone, email and chat
  • Together with our Research Team, you help to continuously improve our processes and make visa applications even simpler
  • You ensure that our Berlin office and local visa operation are running smoothly

Your profile 

  • A cool head, in case things get a bit hairy
  • Your work is precise and efficient
  • You participate in achieving the company goals by thinking proactively
  • You know how to use computer, smartphone and tablet
  • Previous experience in administration / logistics
  • You speak German and English, French is considered an advantage

This is your opportunity to be part of a young and passionate team. Let us revolutionize a whole industry together!

Starting date: 1st of November or per agreement

Application with CV and references via mail.

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