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Customer Experience Agent – UK (m/f)

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Frühestmöglicher Eintrittstermin Juni 2014

SumUp is the world’s technologically leading mobile point-of-sale (mPOS) company. Our mission is to empower local business. With our payment technology, we help small and medium-sized businesses to be more successful. With SumUp, merchants can quickly and easily start accepting credit and debit card payments in a simple, secure and cost effective way.

More than 100 outstanding people from over 20 nations have helped us achieving these goals in 14 countries so far, but of course we won’t stop there. SumUp is a thrilling place to work at with major offices in Berlin, London, Sofia, Moscow and São Paulo. In our Berlin office, you will encounter more than 50 people who are as passionate, professional and skilful as you are. Our team is what makes working at SumUp so special.

The centre or our offering is the team that is in closest touch with our customers. We pride ourselves in customer service that WOWs our customers.And we are looking for you as:


Customer Experience Agent – UK (m/f)


Equipped with a phone, MacBook and a world-class team you are able to charm dogs off the meat truck while simultaneously handling the day-to-day customer service business. You thrive on helping our passionate customers to be more successful every day and constantly developing our service level.


 We want you on the team if the following sounds like you:


Team spirit. You love to work as a reliable part in a dedicated, high-performance team.


Communication. Your excellent communication and written skills will help you go above and beyond the expected; customer support that WOWs people.


Enthusiasm. You are a technology enthusiast and constantly wait for the next version of your phone or tablet. You are quick to pick up on additional features and apps. You could teach a turtle to text.


Passion. You love what you do and strive for improvement in all areas of your life –whether at work or outside. A good challenge makes you excited.


Proactivity.You’ll go out of your way to contribute in constantly developing what we love the most: "Changing the world by redefining the way merchants and customers interact."


Sounds exciting and want to join our global revolution? Get in touch via or