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Head of Technical Operations (m/f)

  • Vollzeit
  • Manager/in ohne Personalverantwortung

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Hinweise zu Versand, Datenschutz und Widerruf
Frühestmöglicher Eintrittstermin August 2017

About the Job

A job as an Head of Technical Operations with MiNODES is very challenging but rewarding since you will gain an inside perspective on scaling an industry-transforming tech startup. Daily responsibilities can include defining operation processes to manage highly increasing number of installations, planning and setting up the infrastructure at our clients’ stores, as well as direct communication with business partners and clients.

Your responsibilities

  • Leading and developing our team of operation experts and supervising our projects in terms of content and organization
  • Work in very close collaboration with Dev, BI, Sales and the MiNODES Management Team
  • Plan and monitor the day-to-day running of business to ensure smooth progress
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Report directly to our Managing Director

Who we are looking for

  • You are a pro-active problem solver and have a distinct hands-on mentality - daily business challenges inspire your ambition and curiosity
  • Master degree (or similar) ideally in technical area (for example business engineering, precision engineering, medical technology)
  • Profound work experience with technical background preferred (5+ years)
  • You are fluent in German and English
  • You enjoy taking over responsibility, work independently in a structured way and have excellent communication skills as well as a strong attention to detail
  • Despite a long To-Do-List you always stay on top of things and aim to push everything to a next level
  • You are not afraid of getting your hands dirty and like to travel - within Germany as well as internationally
  • You are looking for a big challenge and want to have impact in transforming a huge market
  • You are a Teamplayer

What we offer

  • Be part of the highly professional and motivated MiNODES-family
  • A unique opportunity to witness the development of a rapidly growing company and the chance to influence its growth with your own ideas
  • High level of creative freedom, which will enhance your personal growth and development
  • Direct impact on the success of our business by affecting the satisfaction of our customers on a daily basis
  • Competitive Salary
  • Work with leading retail chains in a greatly-equipped workplace in the middle of Berlin

We're looking forward to receiving your application including a compelling motivation letter, a clearly arranged CV, your earliest possible starting date as well as your salary expectation.