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Social Media Community Manager (m/f/d)

  • Vollzeit
  • Mit Berufserfahrung
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Hinweise zu Versand, Datenschutz und Widerruf
Frühestmöglicher Eintrittstermin Mai 2020

About us

Trade Republic is Europe’s first commission-free mobile broker. We offer an easy, fast and convenient tool for everyone to invest into capital markets meeting highest quality standards:

With a German banking license and partners such as HSBC, BlackRock and solarisBank, we make stock trading dead simple and commission-free.

We believe brokerage is poised for disruption driven by technology and automation. Having raised over €17m so far, we have developed a proprietary banking platform operating for a fraction of the cost of traditional banks. In July 2019 we closed our recent €10m funding round lead by Spotify-Lead-Investor Creandum and Project A.

Tasks

  • play a vital role in our marketing as well as customer experience team, being responsible for managing our customers base on Social Media
  • support and moderate our community on Facebook, Instagram, Twitter and LinkedIn via actively engaging with them in direct messages as well as public posts
  • align closely with our marketing team on communication as well as social media strategy to manage and build our community in line with our overall strategic goals
  • constantly analyze our customer feedback and develop new ideas to promote and improve our community interaction
  • work with state-of-the-art customer service tools to ease and improve your daily interaction with our customers

Requirements

  • 1 to 2+ years of in-depth Social Media & Community Management experience
  • extremely self-driven, highly professional personality with utmost expectations towards yourself and your work
  • strong verbal and written communication skills with high service-orientation
  • daily experience with Facebook, Instagram, Twitter, LinkedIn and YouTube
  • German skills at native level and professional proficiency in English

Interested? Get in touch!