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Operations Manager IT (Business Intelligence) (m/w)

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  • Mit Berufserfahrung

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Frühestmöglicher Eintrittstermin März 2017

incuda BI is the Business Intelligence solution for e-commerce companies und multi-channel retailers. incuda GmbH is the company behind the solution which is offered as SaaS or in-house license.

Our claim „DATA-DRIVE YOUR BUSINESS“ stands for the use of internal and external data sources, data driven decision processes, and precision management of processes and product offering.

Our approach of an industry specific, best practice-based platform with flexible customization options offers our customers a quick and cost effective way to use their data to be more successful. It makes incuda a market leader in this segment.

For our office in Munich we are hiring

Operations Manager IT  (Business Intelligence) (m/w)

Responsibilities of you and your team

  • Operate the second-level service contacts, be responsible for communication with our clients and our internal users, and coordinate with 3rd-level support.
  • Ensure data security, technical & functional data quality, data consistency and availability of our platform according to legal regulations and services levels.
  • Manage and grow our technical infrastructure, including security, networks, databases, applications, and release management.
  • Manage the logging and tracking of incidents through to resolution, providing project management, business system analysis, documentation, and validation.
  • Monitor and maintain the platform sizing and configuration to ensure availability and service level performance. Regular housekeeping and tuning.
  • Continually enhance skills and builds knowledge in all aspects of the organization, the business and information systems.

Your skills

  • Minimum 3 years of expertise in the management of (virtual) data centers, with internal and external users
  • Technical knowledge, experience and exposure to SQL-based large-volume database platforms, operations organization and processes ideally with DWH and BI technologies.
  • Experienced in working with system monitoring tools and data security infrastructure (VPN, IDS etc.)
  • Experienced in operations of Linux, databases and Java-based application servers (esp. Tomcat), good knowledge in SQL and Java.
  • Analytical, outcome-driven personality who loves to consider new ideas from best practices or users.
  • Strong skills in planning, organisation and communication, team player.
  • Good grasp of English language, German language skills a plus

What we offer

A motivated team, interesting tasks and innovative and dynamic customers. You will be able to take on responsibility in a young company and help us and our customers to grow and be successful.


Tell us what motivates you and why you want to work for us.