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1st and 2nd line IT Support (m/f/d)

  • Vollzeit
  • Mit Berufserfahrung
Frühestmöglicher Eintrittstermin Juni 2019

The Phorms concept is founded on bilingual education (German - English) and differentiated instruction in an allday environment. In our schools, we are dedicated to a high level of instruction and provide a space where children can learn to be global citizens. We pride ourselves in having strong relationships between our teachers, students and parents.

Phorms Education is a school network with a number of private schools throughout Germany covering all age groups from nursery through secondary.

At our Schools in Berlin Mitte and Berlin Steglitz-Zehlendorf we are looking for a qualified 1st and 2nd line IT Support.


Your profile & your tasks

  • you are fluent in English and German
  • you hold an IT qualification or a related discipline and/or have some relevant experience as an IT technician or similar
  • you are motivated to insure a high level of customer service and to support our central IT service
  • you have a basic understanding of VOIP phone systems and handling issues raised by staff via a ticket system and by phone
  • you have the ability to deal with external service providers via email and telephone
  • you are able to install and troubleshoot software mainly in a Windows environment, including Microsoft Office and are able to use Android/IOS
  • you have the ability to perform hardware installations and troubleshooting
  • you have experience of troubleshooting LAN/WLAN

Our offer

  • an open and friendly work atmosphere in an international team
  • professional development opportunities and language courses
  • an attractive benefit package including lunch and public transportation tickets
  • a relocation allowance and support
  • support with applying for residency, work permits and teaching approval

We seek an enthusiastic, open-minded member of staff who enjoys working in an international, bilingualsetting. Please apply online at our website.