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Sales & Community Specialist Netherlands (f/m)

  • Vollzeit
  • Mit Berufserfahrung
Frühestmöglicher Eintrittstermin Januar 2014

We seek as of February or March 2014 the following for our DaWanda Netherlands team in Berlin:

Sales & Community Specialist Netherlands (f/m)

As a part of the DaWanda team for Netherlands, you'll be working closely with other international teams based in Berlin and be mainly (but not only) responsible for measures related to the sellers on DaWanda:

  • Seller acquisition: planning and handling of sales activities for customer acquisition, including lead research and outbound call campaigns, tracking and reporting
  • Ensuring that shops and products meet quality criteria and guidelines
  • Seller education and community management: advising, supporting and motivating existing customers via newsletters, online seller portal and other channels
  • Development & implementation of B2B marketing measures with our sellers, such as Ambassador programs
  • Customer support: handling Dutch customer queries via email, telephone or other communication channels (e. g. social media channels)
  • Assisting the responsible colleagues with marketing duties, e.g. creating onsite promotions, writing newsletters, blog or Facebook posts
  • Providing translations for new content (from German, English or French)

Your Profile

  • Minimum 2-3 years experience with sales, seller education and/or community management
  • Knowledge of Salesforce or a comparable sales tool is a plus
  • Experience with marketing, social media and e-commerce
  • Extremely creative and flexible, with a „can-do“ attitude towards designated tasks and a strong hands-on mentality
  • Interested in working across various areas within the company and open towards new tasks
  • Customer-centric communicational approach to work
  • Dutch native speaker, very good command of English, knowledge in German is an advantage
  • Excellent rhetorical and writing skills
  • Detail-oriented, well-structured and accurate working style
  • Enjoy liaising with creative crafters and designers
  • Open, friendly, loyal, communicative and eloquent personality

Our Offer

  • A position in a creative, international and friendly team in Berlin
  • A variety of different tasks & work across several disciplines, as well as the opportunity for further career development
  • An independent, yet structured work environment