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Senior CRM Project Manager (m/f)

  • Vollzeit
  • Mit Berufserfahrung

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Frühestmöglicher Eintrittstermin Februar 2016

OUTFITTERY is Europe’s biggest Personal Shopping Service and we have a clear mission: We build the future of menswear shopping. Our goal is to make men happy!

Be part of our CRM team as a Senior CRM Project Manager (m/f) and support our company on the way to even greater success.


Your tasks

  • Conception, execution and performance optimisation of strategic CRM projects including Club Box membership, Loyalty and Referral programs
  • Maximise the business impact of your programs by defining the value proposition, target users and customer benefits
  • Define the strategy for driving customer activation and grow the user base
  • Work with BI and Finance to build business cases and assess the impact of your initiatives on customer retention and lifetime value
  • Define and manage the execution of the communication strategy for each program across all channels and platforms
  • Be responsible for the overall customer experience (on site, app, sales, customer care)
  • Work with the global Cooperation team to define relevant and strategic partnerships


Your profile

  • You have a degree in Business Administration, Finance, Marketing or similar fields
  • You have gained several years of experience in a top tier management consulting firm or proved yourself in a startup environment
  • You are an entrepreneur at heart and you strive in a dynamic environment with a high degree of autonomy and ownership
  • You are analytical and make decisions based on data but also follow your gut feelings
  • You love collaborating with teams across all departments and leading complex projects


Our offer

  • A high level of personal responsibility and a great deal of creative freedom
  • An exciting workplace in a  motivated team with flat hierarchy
  • A dynamic company with short and efficient decision making processes
  • Air, love, life and work in the Berlin Startup-Scene


Intrigued? Then send us your application with your salary expectations and possible starting date. Your contact person is Iris Hay.