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Social Media Consultant (m/f)

  • Vollzeit
  • Mit Berufserfahrung

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Frühestmöglicher Eintrittstermin November 2015

Digimind is a fast growing Social Intelligence software provider, which helps businesses analyse their online reputation. We work with 200+ of the world's best brands, including Lexus, Deloitte, BBDO and General Electrics to name a few. We are experiencing rapid growth and because our culture is as exciting as our products, we provide a motivating package including fun and games. We have offices in New York, London, Paris, Singapore, Rabat, and Grenoble.


What are we looking for?

Digimind is looking for a consultant able to deliver a red-carpet experience to our customers.


What are your key responsibilities?

  • Assist the sales team in pre-sales phases by helping prospects get the best experience with the Digimind tools and the best possible support

  • Train customers and configure the Digimind tools for them

  • Manage customers satisfaction and ensure the Digimind tools deliver maximum value to ensure the renewal of yearly contracts.

  • Deploy customers projects and generate additional sales within existing accounts (upselling/cross-selling)

  • Report your activities to both the Digimind Germany Director and Digimind’s Consulting director in Paris

  • Apply the company’s procedures and fill in key weekly and monthly indicators.


What are our requirements?

  • Native german speaker and fluent in englsih

  • 1 to 2 years experience in enterprise software deployment,

  • Subject matter expertise in one or more of the following domains: Social Media, Competitive Intelligence, Knowledge Management, Business Intelligence...

  • Ability and willingness to travel in Europe up to 50%,

  • Positive attitude and strong work ethic,

  • A strong sense of customer satisfaction.


What do we offer?

We offer a motivating package with a fixed salary as well as qualitative and quantitative bonus based on your objectives and a fantastic opportunity to participate to the development of a revolutionary company open to what’s trending in all businesses worldwide.