Social Media Consultant (m/f)
- Mit Berufserfahrung
Digimind is a fast growing Social Intelligence software provider, which helps businesses analyse their online reputation. We work with 200+ of the world's best brands, including Lexus, Deloitte, BBDO and General Electrics to name a few. We are experiencing rapid growth and because our culture is as exciting as our products, we provide a motivating package including fun and games. We have offices in New York, London, Paris, Singapore, Rabat, and Grenoble.
What are we looking for?
Digimind is looking for a consultant able to deliver a red-carpet experience to our customers.
What are your key responsibilities?
Assist the sales team in pre-sales phases by helping prospects get the best experience with the Digimind tools and the best possible support
Train customers and configure the Digimind tools for them
Manage customers satisfaction and ensure the Digimind tools deliver maximum value to ensure the renewal of yearly contracts.
Deploy customers projects and generate additional sales within existing accounts (upselling/cross-selling)
Report your activities to both the Digimind Germany Director and Digimind’s Consulting director in Paris
Apply the company’s procedures and fill in key weekly and monthly indicators.
What are our requirements?
Native german speaker and fluent in englsih
1 to 2 years experience in enterprise software deployment,
Subject matter expertise in one or more of the following domains: Social Media, Competitive Intelligence, Knowledge Management, Business Intelligence...
Ability and willingness to travel in Europe up to 50%,
Positive attitude and strong work ethic,
A strong sense of customer satisfaction.
What do we offer?
We offer a motivating package with a fixed salary as well as qualitative and quantitative bonus based on your objectives and a fantastic opportunity to participate to the development of a revolutionary company open to what’s trending in all businesses worldwide.