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IT Support Specialist (m/f/d)

  • Vollzeit
  • Berufseinsteiger

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Frühestmöglicher Eintrittstermin Januar 2019

Our team of Support Specialists is looking for a new colleague to support our growing business. Do you want to be part of a very dynamic and international team? Are you keen on learning and developing yourself, to prepare for the next step in your career? Then keep on reading!

A day in the life of...

You start your day with the first visitor at your desk, while you are taking off your coat. “Please help me, I deleted the internet!” Of course you can, you are a Support Specialist. After recovering the Chrome Desktop shortcut, you get a coffee and continue your day by monitoring several network services. It is the middle of the month and as always you check the new hires, create accounts for them and make a hardware order (spoiler alert: nothing is unbreakable). After lunch with your colleagues, you are working on your project: A faster method to run our software on our 500+ Windows Clients. At the end of your day, suddenly a panicked supervisor storms in: “All the phones are going off simultaneously, can you please help?”. Of course you can, you are a Support Specialist.

Your Profile

  • Deep knowledge of Microsoft Server 2012 R2 and its features (ADS, DNS, DHCP, DFS, WSUS, WDS)

  • Deep knowledge of network protocols like for example VoIP, VPN, SMB

  • Sound knowledge of various Client Systems, from Microsoft Windows 10 to Apple macOS, to a colorful array of Linux Distributions

  • Experience in maintaining of Network Equipment (Firewalls, Router, WiFi Access Points)

  • Knowledge of inhouse and cloud based call center systems (VoIP, Jira ticketsystem)

  • Knowledge of Cloud Systemen (Google GSuite; Amazon Web Services, MS Office 365, Gitlab, Github)

  • You can describe technical information in an understandable way for all our stakeholders

  • German or Dutch would be a plus

The Position

  • Usermanagement (Active Directory like Cloud Systems)

  • Network Set-up, Monitoring and Managing (Switche, Wifi Accesspoints, Firewalls)

  • Setting up workstations at new offices and daily cross-office tasks to improve conditions of our Hard- and Software all over Europe

  • Order Management and Inventory

  • Installation and Configuration of Microsoft Windows-, Apple macOS- & Linux-based Systems

  • Mobile Device Management (iOS / Android)

  • Server Administration (Windows and Linux server systems)

  • Administration of VMWare VSphere environments (backup solution)

  • Providing technical support for Hard- and Software issues for end users

Our Offer

  • The opportunity to work in a really international workplace and the chance to travel to visit our other office all over Europe

  • Being part of a unique, professional, and culturally diverse team who loves to learn and share knowledge

  • Workshops, conferences, and training seminars to support our growing team

  • Custom workstations/laptops (Mac/Linux/PC) so you can get the job done

  • Free drinks, fruit and awesome team events

Apply for this job

Apply now if you're interested in this vacancy!