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Operations Manager (m/f) - Claims & Repair

  • Vollzeit
  • Manager/in ohne Personalverantwortung

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Frühestmöglicher Eintrittstermin Juni 2018

We drive the future of mobility. With the backing and support of the Volkswagen AG, we will develop innovative, sustainable solutions that will make movement in urban spaces more flexible and more comfortable. Our customer-centric approach means that to us, mobility is not just a means to an end. It’s a passion. We are UMI.

Your upcoming projects

  • Setup and then manage the entire insurance and claims management for our fleets
  • Closely work with our Customer Care team to set up a claim process that maximally unburdens our customers, whilst at the same time ensuring minimal (financial) risk to our company
  • Work closely with our Fleet Operations Managers and external providers, manage cash-flows and have full control over the repair management and partners
  • Take the lead on fraud detection and prevention

Your background

  • You are experienced in setting up and handling the claims management for large vehicle fleets
  • You have managed insurances for a large mobility provider or fleet owner, or have the according know-how from elsewhere
  • You’re passionate about the future of mobility and have experience in shaping it
  • You put the customer first in everything you work on
  • Your English is fluent, your stakeholder management is excellent and your ability to prioritize is outstanding

What we can offer you

  • Competitive salary
  • 30 vacation days
  • Mobility budget
  • Flexible working hours